Feedback We appreciate customer satisfaction If you are satisfied with the purchased item, we will be very grateful to you for rating 5 stars and positive feedback. If you are not happy with the things, please contact us to solve the problem instead of leaving a negative feedback. We understand your concern and disappointment and will do our best to jointly resolve the problems that have arisen. Before you make an order Be sure that you have completely entered information about the detailed address and contact information when filling out the information about the buyer. We are not responsible for any tax or import tax. These payments are not included in the price of the thing or the cost of sending. Sending We ship items within 7 days after payment is confirmed by Escrow. All shipped items will be shipped by standard delivery by , registered mail, air mail of the PRC or ePacket. Please keep in mind that international delivery is highly dependent on your local customs and postal services. Please keep patience and contact us in case of any delay in delivery. Express delivery is possible, and we will choose the fastest and safest way, based on the status of your order and the region in which you are located. Guarantee You will receive a free refund or a free replacement in the following situations: The thing was not delivered An erroneous thing was sent, color or size Quality issue Return and refund of funds You can return or replace the product within 10 days from the date it was received, please contact us within 72 hours of receipt. Any goods that are refundable or replaced must be in their original packaging and original condition. Any refund or replacement will be made only after we receive the returned product. We refuse refunds or refunds due to defects caused by a person or accidental damage in the form of misuse, abuse and improper care. Please send photos of goods that you want to return or exchange, including proofs and details. how can i track my parecl? You can track the parcel to the following website using the tracking number: www.17track.net/en (copy to browser to open) What can I do when purchase protection time is running out? If your purchase protection time is running out, please contact us and we can help you to extend it. so your money won\'t go to my |